Reason 1: You’re in Chrome Incognito Mode or Firefox Private browsing mode
Enable screenshot in Chrome incognito mode:
- In Chrome, enter “chrome://flags” into an address bar.
- On the Chrome flags screen, enter “Incognito Screenshot” into the search box, if available, the Incognito Screenshot option will display in the results.
- Click on the pull-down menu underneath it, then select Enabled.
- For these changes to take effect, click on Relaunch toward the bottom of the right corner.
Enable screenshot in Firefox Private browsing mode:
- Tap on the three-dotted Firefox settings menu.
- Then, choose Settings - Private browsing.
- Next, toggle on the Allow screenshots in private browsing option.
Reason 2: Phone Restrictions
If the Android phone was issued to you by some companies, they might have set a policy that prevents you from taking screenshots.
- You can ask your company IT manager to enable the screenshot function on your phone.
- And in the case of company accounts added to your phone.
- Go to the Settings on your Android device.
- Open Accounts.
- Remove the account enforcing such a policy.
Reason 3: App Restrictions
There are some apps that, when opened, don’t allow the user to take screenshots. This usually includes apps related to banking, investments, and finances.
Here is a list of know apps that don't allow screenshots:
- Firefox Focus
- Bank apps