No sound in Surround and Call recordings - How to fix? iKeyMonitor Android

No sound in Surround and Call recordings?

There are 5 possible reasons:

1. The "Accessibility service" permission is not off or the "Appear on other apps" permission is off. 
   Open the app, run the wizard again and make sure "Accessibility service" and "Appear on other apps" are enabled.
2. There is another recorder. Android allows only one recorder to work, so you MUST remove ALL other recorders.
3. If you are using a "voice assistant" app, the app is occupying the microphone, please disable the voice assistant app.
   
   

   Disable OK Google

   • 1. Open the Google application on the Android device.
     2. Click on the "More" link when it opens.
     3. Now navigate to Settings > Voice > Voice Match
     4. Disable "Access with Voice Match", "Unlock with Voice Match", and "While Driving".Disable OK Google / Google Assistant:

        Here is how you disable OK Google on your device:

     

   •  

     Disable Google Assistant

     Google Assistant is disabled in the Google settings on the device, not in the Google application.

     1. Open the Settings on the device.
     2. Select Google and use it to navigate to Search, Assistant & Voice > Google Assistant.
     3. In the Google Assistant settings, switch to the Assistant tab.
     4. Scroll down until you find the list of Assistant devices.
     5. Select your device.
     6. Turn off "Google Assistant" on the screen that opens.
   • Samsung  Bixby
   • Moto Voice
   • XiaoMi XiaoAi
   • Huawei  HiVoice"
     • In some Huawei phones, disable the "HiVoice" app this way:
       • Open the "Settings > Apps > HiVoice" screen, confirm the package name is "com.huawei.vassistant".
       • Click "Force Stop".
     • In some Huawei phones, disable the "Dialler > Settings > Quick Calling" option.
     • In some Huawei phones, disable the "Contacts > Settings > Fast Calling" option.
     • In some Huawei phones, disable the "Settings > Smart Assistance > Voice Control" option.
     • In some Huawei phones, disable the "Settings > Apps > System Apps > Voice Dialer" option.
4. Only normal calls can be recorded, wifi calls can't be recorded, so if your phone supports the wifi call feature please disable it.
5. If you use Bluetooth headsets, the recording may not be available.

If there is no sound in your call/surround voice recordings, then you can try to switch the audio mode between Mono and Stereo:

Settings > Accessibility > Hearing enhancements > Mono audio 
Set to “OFF”

Samsung Galaxy S flagship devices support audio recording in stereo mode that making your recording sound much better. On some devices, it is called Interview mode. Of course, it works only on models equipped with two microphones. Here is how to switch the voice recorder app to stereo mode on Samsung Galaxy devices. 

If there is no sound in your call/surround voice recordings, then you need to set the voice recorder to "Stereo" mode on Samsung phones.

1. Open Samsung Voice Recorder - Settings:

2. Scroll to Advanced section and tap on Channel setting:

3. Select Stereo:

Now you can record audio in stereo mode and the call recorder will work.