No GPS Records 301

Follow the guide below if no GPS recorded:

Make sure GPS feature is enabled in iKeyMonitor Settings.

• Android:
  Dial #8888* or your customized PIN to open iKeyMonitor on the target device, go to Settings - Logging to enable GPS.
• iPhone/iPad Jailbroken:
  Open Safari, visit "localhost:8888" to open iKeyMonitor, go to Settings and enable GPS.
• Remotely Enable GPS settings:
  Log into Online Cloud Panel, go to Settings - Devices - Client Settings to enable GPS.

Make sure Location Service is enabled in device settings.

• Android:
  Go to device "Settings" - "Personal" or "Location and Security/Safety", enable the GPS Location Service option.

• iPhone/iPad:
  Go to "Settings" - "Privacy", switch on "Location Service".

Make sure Power Saving Mode is NOT enabled on the target device.

Learn more here: https://support.ikeymonitor.com/hc/en-us/articles/231601767 

After that, make sure the device is connected to a reliable network with good GPS Signal(Eg: Outdoor), then keep using it for some time and wait to check if there are new GPS records updated.